Kebijakan Privasi
At Platform, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide us when accessing our website or using our services.
When you visit our website, we do not gather any personally identifiable information (PII) about you unless you willingly provide it. The submission of PII is optional, but in doing so, you consent to its use for the intended purpose. It’s important to note that not providing certain information may affect our ability to offer you the desired service.
Should you decide to share your personal information on our website, either by filling out a web form or sending an email, we will utilize this information to assist in fulfilling your requested service or providing you with the necessary information. The data we receive from you will differ depending on your actions during your visit to our site.
As part of our automatic processes, we gather and retain the domain name you use to access the Internet (e.g., .com, .edu); the date and time of your visit to our site; and the Internet address of the website (e.g., search engine or referring page) that directed you to our site. This information is utilized to track the number of visitors to various pages on our site and to enhance its usefulness for visitors, including yourself.
1. Information We Collect
Upon your visit to our website, you are given the choice to provide personal information. We may collect the following types of personal information from our users:
1.1. Personal Identifiers: Name, email address, postal address, phone number, date of birth, and other contact details.
1.2. Account Information: Username, password, and other credentials used to access our services.
1.3. Payment Details: If you make purchases through our platform, we may collect payment information, such as credit card details or other financial information.
1.4. Language Proficiency and Learning Data: Information related to your language learning progress, performance, preferences, and interactions with our learning platform.
1.5. Device and Usage Information: Information about your device, browser type, IP address, referring URLs, and usage data.
2. How We Use Your Information
We use your personal data for the following purposes:
2.1. Providing Language Learning Services: To deliver our language learning services, customize content, and track your progress.
2.2. Communication: To respond to your inquiries, send you service-related notifications, provide customer support, and enhance the quality of our service.
2.3. Payment Processing: To process payments for the services you purchase from us.
2.4. Analytics and Improvements: To analyze user behavior, improve our website and services, and enhance your learning experience.
2.5. Marketing: With your consent, we may use your information to send promotional materials and relevant updates about our services.
3. Data Sharing and Disclosure
We may ocassionally forward your email to relevant members of the Platform team who can better assist you. However, please note that, with the exception of authorized law enforcement inquiries, we do not reveal your information to any external organizations. Nonetheless, there are scenarios in which we might share your personal information with third parties:
3.1. Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, process payments, or analyze data. These providers will have access to your personal data only to perform the specified tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2. Legal Compliance: We may share your information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Platform, its users, or others.
3.3. Social Media Integration: When you engage with our content on social media platforms (e.g., liking, commenting, sharing), your interactions and public profile information may be visible to other users according to the platform’s privacy settings.
4. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you request the deletion of your account or personal information, we will do so unless we are legally required or permitted to retain certain data.
5. Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.
6. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any material changes will be communicated through our website or via email. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.
7. Contact Us
If you have any questions, concerns, or requests regarding this Kebijakan Privasi, please contact us at info@haiplatform.com
By using our services, you acknowledge that you have read and understood this Kebijakan Privasi and agree to its terms.
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